These cookies will be stored in your browser only with your consent. The initial emphasis is on self-rescue and hazard avoidance, and other objectives include hydrology, hazards and obstacles, basic rescue equipment, setting up basic rope systems, controlling in-water contact rescues, extrication, site control and scene management, as well as understanding the common terminology related to all swift water rescue deployments. We have a limited supply of PFDs and helmets to borrow during the class. This standard identifies the minimum job performance requirements (JPRs) for technical rescue personnel. JPRs are refined for all positions within the scope of the Standard. Changes to the standard that may affect you in your work include: Increase safety and performance by applying the most current qualifications for rescue personnel. This course meets and exceeds NFPA 1006 and 2500 Swiftwater requirements. Class attendance is an essential part of the education process and participants in TEEX courses are expected to attend all class sessions and field exercises. Include three examples. - should not exceed 120 degrees, used to equalize torque at the primary anchor blue - 15ft If you need a printed copy, you will need to purchase the print edition. Improve performance and safety for rescue personnel in a dangerous occupation. 100 yards fully clothed (long pants, T-shirt) and PFD and helmet - 8 minutes or less b. 3 standards for professional technical rescuers, Standard on Operations and Training for Technical Search and Rescue Incidents, Standard on Life Safety Rope and Equipment for Emergency Services, Standard for Technical Rescuer Professional Qualifications, committee that make a recommendation on matters relating to the occupational health and safety of all firefighters in the province of Ontario, a secondary collapse occurs, often after rescuers arrive, amount of force required to accelerate a body with a mass of one meter per second squared, primary fiber used in rescue rope and webbing 1650 0 obj <>stream If you have any questions, contact NFPA Customer Support at 1-800-344-3555 or nfpa.org/customerservice. SUBJECT: NFPA 1006 First Draft TC Ballot Circulation (F16 Cycle) The May 3, 2015 date for receipt of the NFPA 1006 First Draft ballot has passed. NFPA 1006 11.1.12 36 0 obj <>stream What problem related to society's clothing standards do some teens face? endstream endobj 28 0 obj <> endobj 29 0 obj <> endobj 30 0 obj <>stream Swiftwater Rescue Training (1006 OPS) NFPA, Swiftwater Rescue Training (1006vTechnician) NFPA. other. 1393 0 obj >stream If CEUs are desired, please bring the appropriate form to class. Participants can email[emailprotected]to reserve equipmentand it is provided on a first-come basis. -minimum breaking strength of 40kN After completion of the training process the candidate may test for certification. Conducting Site Survey and Risk Benefit Analysis, Panic, Survival, Self-Rescue, and Personal Safety, River Dynamics & Size-Up of Flood and Swiftwater Rescue, Boat-Assisted and Boat-Based Rescue Operations, Medical Considerations of Swiftwater Victims, Conducting In-Water Rescues during the day and night, Capabilities and Limitations of Helicopters in Swiftwater Rescues. Chapter 10 is now dedicated to Vehicle Rescue and Chapter 19 supports Machinery Rescue. &'qmIj$D]LAXqYl\Bbp~zx{0& .Gg},tfh5~ {d)uc1G7Gj:zFJ2]Kj~8N]4Nt`r;/Mu_IfHCSO-q>*YD8Rg5IvzSM:ony|[|nGfdi>|(,HW SOlJUJq! After Successful Completion Of This Course Candidates Will Receive The Technical. Courses needed to become a Swiftwater Technician under the NFPA training model. Technical Rescue I Rope Rescue. A mighty long way characters; It is recommended that the ahj devise or adopt a minimum. Certification requirements: TR Technical Rescuer 2013 (or TR General and Ropes), TR Water Rescue, HAZMAT Ops, and complete approved TR Dive Rescue Program with an approved TR Dive Rescue Delivery Agency. Candidate must possess Vehicle Technical Rescue Training that meets the intent of NFPA 1006-2017 Chapter 8.2, which has been approved to meet the requirement by the Bucks County Community College Department of Public Safety Training and Certification. -will not elongate more than 10 percent {q.LAO0?+ar=^;" %%EOF hb```,o@( Nfpa 1006 Swim Test. nfpa 1670 swim test. The IADRS Annual Basic SCUBA Skills Evaluation form is also included as a guide in the NFPA 1006 standard. In order for personnel to meet all training objectives for Operations and Technician. Terms of Use %PDF-1.5 % The course complies with Chapter 11, "Surface Water Rescue," and Chapter 12, "Swiftwater Rescue," as described in National Fire Protection Association (NFPA) 1006, Standard for Technical Rescuer Professional Qualifications (2008 edition). Keep pace with evolving rescue demands with criteria in the 2017 edition of NFPA 1006. This course requires participants to attend a minimum of 80% of the class hours as a component of successful course completion. As defined by the NFPA 1670 standard, Technician level is only achieved by becoming a water and rope technician. You are purchasing a digital subscription that is licensed to a single individual only, not a department, company, or organization. eliteathleteme. This form mus t be submitted by the Instructor for Certification. This will be outlined in the SSI Core Competencies. \ X^6dx8@pChkx'IqBlfA(d0t40w40(ah`G P9f;$( L`9207@, F [I1Q!1 F{1)k`.g10i^6x0hAT1F 0 We commonly host agency trainings or travel to the agencies area of operations for training. hb```f``f`e`bdb@ !( CMao_-+R2PT-A-N]Y\-Au5^ L ", `"i(f ASP124 | This course is designed to provide you with the skills and knowledge required for certification to Chapter 7, "Confined Space Rescue" as described in National Fire Protection Association (NFPA) 1006, Standard for Technical Rescuer Professional Qualifications (2013 edition). -cAn ofb`$x;@ z If you have not received confirmation of the class prior to the class start, please contact the division at (866) 878-8900 or [emailprotected] to get the latest schedule. This course is designed to provide you with the knowledge and skills to conduct offensive rescue operations involving floods and swift-moving water. hbbd``b`*~@q3`fA endstream endobj startxref There are no prerequisites for this course. If you purchased a PDF, licensed PDFs can be accessed immediately. NFPA 1006 Skills Evaluation Check Sheet SKILL SHEET 9.2.1 SCENE SIZEUP Student #: JPR 9.2 Level 2 Structural Collapse Rescue Mandatory Date: Student Name: Task Initial Test Retest Implements resource and security protocols (scene management) Evaluates structural stability Evaluates hazards John Dennis I agree with the . Initial Test Uses information gathering resources Directions: Size up a rescue incident, given background information and applicable reference materials, so that the type of rescue is determined, the number of victims is identified, the last reported location of all victims is established, witnesses and . hTmo0+qI loses less tensile strength when wet 325 N. Salisbury Street NFPA 1006 12.1.2 You are permitted to copy small portions of the material for citation purposes (. email. Rescuer training levels are revised from Level I and II to Awareness, Operations, and Technician, which better align with NFPA 1670. Raleigh NC 27603-5926, Mailing Address: Skill Sheet Primary Task JPR(s) Covered RT: Surface Water Level I 1 Develop a Site Survey for Existing Water Hazard 11.1.1 NFPA 1006, 2013 Standard for Technical Rescue Professional Qualifications, Chapters 5 & 7. ~)>T?weoWOIw0'p.%uS& Q5{Zgs:hM@:]^ Online Module: Yes, 2 hours required online training. Prerequisites Created by. endstream endobj startxref 0ogpi&!/0dOK='l$m:~3Px4#004BD *: These cookies do not store any personal information. %PDF-1.5 % UV radiation can deteriorate NFPA 1006. In response to new power sources found in automobiles and anticipated continued developments likely to affect vehicle rescue, Chapter 10: Vehicle and Machinery Rescue (2008 edition) has been separated into two chapters. NFPA 1006, 2013 Standard for Technical Rescue Professional Qualifications, Chapters 5 & 16. Prerequisite knowledge and skills found in Chapter 5 were clarified based on discipline-specific job performance requirements found in Chapters 6 - 19. can be pulled, bent, knotted, loaded without significant damage Please see applicable NFPA codes and standards product pages to confirm which editions are available for purchase. wHb,qFV3{wEOm6a's. - elongation of greater than 6 percent and less than 10 percent of minimum breaking strength 0 1617 0 obj <> endobj The individual must be the name listed on the account. A member of the Texas A&M University System. The 2021 edition is revised to make requirements easier to understand and apply and to reflect the latest technologies and industry changes. L*q"3aAj`N2bXZL3L{Yf83 Stay compliant by referencing NFPA 1006, Standard for Technical Rescue Personnel Professional Qualifications, 2021 edition. . This vital Standard provides guidance for a wide range of technical rescue operations, including rope, surface water, vehicle, machinery, confined space, structural collapse, subterranean, dive, wilderness, and trench. 20 Confined Space Rescue Level 1, NFPA 1006 Chapter 7 %%EOF NFPA 1006 - 2013 Edition January 2019 Page 3 of 6 SECTION III - Please read and complete all information: A candidate should meet the requirements of NFPA 1582, Standard on Medical Requirements for Firefighters and information for Fire Department Physicians prior to physical testing to ensure his/her ability to safely perform the required tasks. NFPA 1006 - Tech Rescue. State Government websites value user privacy. The bottom line is the AHJ has the ultimate authority in determining if their divers are capable. Exercise 1: 500 Yard Swim The diver must swim 500 yards without stopping using a forward stroke and without using any swim aids such as a dive mask, fins, snorkel, or flotation device. Alabama Fire College RT: Confined Space Rescue I/II . similar abrasion resistance Each of these skills should be taught and assessed during the course. Standard for Technical Rescue Personnel Professional Qualifications. hb``e``e aT, bP)D-2{$k NFPA members and public sector officials may submit a question on an NFPA code or standard. The candidate must be at least 18years of age, The candidate must have a high school diploma or equivalent(i.e., GED). Keep pace with the latest criteria in the 2013 NFPA 1006 to be sure today's personnel are up to the task. NFPA 1006: Standard for Technical Rescue Professional Qualifications, 2013 Edition. These skills meet all the requirements of NFPA 1006, Standard for Technical Rescuer Professional Qualifications, 2013 edition. You are purchasing a license to access the information electronically only. Chapter 17: Mine and Tunnel Rescue was modified and restructured to include Level I and II so that it complements the other disciplines within the document. Qi4DeE)t[*F*<7RHBV&j$%= VpGDor+=oQcm18Nza8mx8g@ 9p( 'p*g}3abt"?PvLF j\i\Deo&M(q%o;7/KCl{!od6Z|n8E\OB@Z.W:Ms7+7zM_vD)%NpfKK6tHd6(F( Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. This standard is a must-have for any individual or public or private organization that plays a role in responding to incidents involving fire, explosion, law enforcement, emergency medical services, and other rescues. NFPA 1006, 2013 Standard for Technical Rescue Professional Qualifications. Describe three ways to create rhythm in a design. But opting out of some of these cookies may have an effect on your browsing experience. NFPA 1006, 2013 Standard for Technical Rescue Professional Qualifications, Chapters 5 & 8. Performance Steps Test Retest Safely performs the following steps: P F P F : 1. Rescue professionals are subject to a variety of hazards inherent to the occupation. Rescue demands are constantly evolving. 1" flat - 6000lbs Standard on Operations and Training for Technical Search and Rescue Incidents This standard identifies and establishes levels of functional capability for efficiently and effectively conducting operations at technical search and rescue incidents while minimizing threats to rescuers. Shawn Haynes My understanding was that a swim test with defined requirements would be moved into the actual chapter, not relying on the IADRS document in the annex. NFPA 1006, 2013 Standard for Technical Rescue Professional Qualifications, Chapters 5 & 6. - NFPA does not recognize as life safety rope, green - 5ft After successfulcompletion of this course candidates will receive theTechnical Rescuer Wilderness Fire and Rescue Commission IFSAC Certification. Refer to Customer Support for full details. 56 0 obj <>/Filter/FlateDecode/ID[<9EE31A52272EF74DB6625BD232A2FD83><3A251A723E5ABE448E6046C052C33241>]/Index[27 56]/Info 26 0 R/Length 129/Prev 233147/Root 28 0 R/Size 83/Type/XRef/W[1 3 1]>>stream Uncategorized. This field is for validation purposes and should be left unchanged. See below for courses needed to become a Swiftwater Technician under the NFPA training model. - very stretchy kernmantle rope During the course, your instructor will review any additional attendance requirements, for example a field exercise that cannot be missed. oPerform to a minimum 70% competency on a 50-question exam from NFPA 1006 CHAPTER 5 AND 50-questions from CHAPTER 6.1 (100 multiple-choice & True & False) examination, candidate must pass both chapters. Each of these skills should be taught and assessed during the course. The simple rope mechanical advantage system minimum travel distance for the load has been modified based on the response area and the discipline-specific application. Swiftwater Safety Institute 1386 0 obj <>/Filter/FlateDecode/ID[<91E0A06D20BCCF469AA7DA5F26C911CB>]/Index[1368 26]/Info 1367 0 R/Length 93/Prev 272799/Root 1369 0 R/Size 1394/Type/XRef/W[1 3 1]>>stream REQUIREMENT: Surface Water Rescue Technician Level I NFPA 1006 (2013 Ed), JPR 7.2 NFPA 1006 Standard for Technical Rescue Personnel Professional Qualifications (2017) NFPA 1670 Standard for Operations and Training for Technical Search and Rescue Incidents (2017) Water Rescue, Principles and Practice to NFPA 1006 and 1670: Surface, Swiftwater, Dive, Ice, Surf, and Flood (2019) Jones & Bartlett Learning, ISBN: 978128404205 August 11, 2020. NFPA 1006, 2013 Standard for Technical Rescue Professional Qualifications, Chapters 5 & 9. Standard for Technical Rescue Personnel Professional Qualifications, National Fire Protection Association (NFPA) 2022, National Fire Codes Subscription Service, The value of Standards Development Organizations, Alternative Fuel Vehicles Safety Training, Reducing Wildfire Risk to People and Property, State-approved NEC and NFPA 70E electrical online training, Certification for Electrical Safety in the Workplace, Safety in living and entertainment spaces, Submit a Public Input for the Next Edition. 41 terms. In-house training is designed for the AHJs direct needs and an evaluation of the AHJs Emergency Response Plan with regard to a water response that may be conducted. Privacy Policy Be confident your rescue personnel are up to the task as new and emerging technologies and industry changes create new challenges -- and pose unique hazards -- in the field. %%EOF Awareness Level in accordance with NFPA 1006 through IFSAC or ProBoard. The purpose of this standard is to specify the minimum JPRs for service as. National Fire Protection Association (NFPA) 1006: Standard for Technical Rescue Personnel Professional Qualifications, latest edition adopted NFPA 1670: Standard on Operations and Training for Technical Search and Rescue Incidents, latest edition adopted Performance Steps Test Retest Safely performs the following steps: P F P F 1. This standard is a must-have for any individual or public or private organization that plays a role in responding to incidents involving fire, explosion, law enforcement, emergency medical services, and other rescues. To learn more, view our full privacy policy. 0 24 Apr 2023 by No Comments. %PDF-1.6 % You are not permitted to print copies of the material from this subscription. It's essential for anyone who responds to these types of incidents including fire, rescue, law enforcement, emergency medical services, private industry, and allied professionals. Existing PDFs will remain in-market and will still be accessible in our National Fire Codes Subscription Service (NFCSS). endstream endobj startxref Why? nylon 6 and nylon 6.6 Added chapters on Floodwater, Animal, Tower, Helicopter, and Watercraft Rescue provide more comprehensive coverage that addresses rescue personnel needs. Facilities, Equipment, and Personnel Current Edition: 2021 You also have the option to opt-out of these cookies. NFPA 1006, Standard for Technical Rescuer Professional Qualifications, 2013 edition. Mon, Oct 4, 2021 9:00 AM Fri, Oct 8, 2021 6:00 PM. After successfulcompletion of this course candidates will receive theTechnical Rescuer Structural Collapse Fire and Rescue Commission IFSAC Certification. -|53jB>/@ Stay updated on the latest courses and news from SSI. Stay compliant by referencing NFPA 1006, Standard for Technical Rescue Personnel Professional Qualifications, 2021 edition. ) /v}9b7P#q=! less stretch. NFPA 1006, 2013 Standard for Technical Rescue Professional Qualifications, Chapter 10. hbbd```b``NdXLHP0LT+0,IC`q- k #s? G3 Office of State Fire Marshal Purpose. National Fire Protection Association (NFPA) 2022. General Use: That means you are not permitted to print a copy of the information. K(5&I;e |SByGo~]k/N%}cC_vFUeM+q,PHXA!u/!tA u$?x;7|U}>.-cU^r ~a;kVxk#]BzM >AF-i,^rv02PM.XY^RyA03PZVjvxb'u.FO?5L Z"@. New rule was added requiring rescuers to demonstrate competency on an annual basis. This course is appropriate for any responder (Fire Service, Law Enforcement, EMS, Public Works, and Military) who may be required to conduct offensive rescues during a swiftwater or flood incident. Maximum 12. This website uses cookies to improve your experience while you navigate through the website. dynamic rope acids and strong alkalis can break down fibers New and emerging technologies and industry changes including hybrid automobiles, passive energy sources such as wind turbines, and erected structures at construction sites challenge and create unique hazards for rescue personnel. nfpa 1670 swim test. It's essential for anyone who responds to these types of incidents including fire, rescue, law enforcement, emergency medical services, private industry, and allied professionals. What is a wise response? NFPA 1006, 2013 Standard for Technical Rescue Professional Qualifications, Chapters 5, 11 & 12. 27 0 obj <> endobj Effective with the annual 2020 code cycle, NFPA will no longer offer access to the PDF format as a choice for new editions of codes and standards, handbooks, or other reference titles. Describe a quality fabric. (Print, Approx. NFPA 1006 Chapter 7, 2013 Ed. hbbd```b`` q5$T &*xm&XfX"'i After successfulcompletion of this course candidates will receive theTechnical Rescuer Trench Fire and Rescue Commission IFSAC Certification. The course complies with Chapter 11, "Surface Water Rescue, and Chapter 12, "Swiftwater Rescue," as described in National Fire Protection Association (NFPA) 1006, Standard for Technical Rescuer Professional Qualifications (2008 edition). Due to the strenuous nature of search and rescue activities, you should secure a professional evaluation of your physical condition prior to enrolling in these courses. NFPA 1006 11.1.11 SW01.12 Demonstrate fundamental watermanship skills, given safety equipment, props, and a confined water body, so that basic skills are demonstrated in a controlled environment, performance parameters are achieved, and problems can be identified prior to work in a highstress environment. Test. Boost performance and safety for personnel in an inherently dangerous occupation. - maximum elongation of less than 6 percent at 10 percent of ropes minimum breaking strength This standard identifies the minimum job performance requirements (JPRs) for fire service and other emergency response personnel who perform technical rescue operations. If you are unsure if your agency needs NFPA compliant swift water training, please inquire with your training officer or contact us for more information. Be prepared for the ever-changing challenges and risks in rescue work by referencing the latest NFPA 1006 criteria. -stronger than technical use rope After successfulcompletion of this course candidates will receive theTechnical Rescuer Water Fire and Rescue Commission IFSAC Certification. Albemarle Building Scene lighting is provided . endstream endobj 11 0 obj <> endobj 12 0 obj <> endobj 13 0 obj <>stream By continuing to use our site, you are agreeing to the storing of Cookies and consenting to our Privacy Policy, IRECA/TEEX Annual Conference and Challenges, Texas IAAI Fire & Arson Investigators Seminar, Cybersecurity Vulnerability Testing and Assessment, National Unmanned Aircraft Systems Credentialing Program, Traditional/Online Curriculum Development, NFPA 1006 Swiftwater Rescue Level II Refresher, Conduct During Live Online Instructor-Led Courses, a photo identification on the first day of class. 82 0 obj <>stream Classes will begin at 8 a.m. on the first day of the course, unless other arrangements have been made. Copyright 2023 Texas A&M Engineering Extension Service. 1639 0 obj <>/Filter/FlateDecode/ID[<19344EE8086B33499D1D656F8075F99D>]/Index[1617 34]/Info 1616 0 R/Length 104/Prev 314947/Root 1618 0 R/Size 1651/Type/XRef/W[1 3 1]>>stream 205 terms. Technical Rope Rescue Technician Level (TRR-TL) This may be satisfied with in-house training. Prior to attending this course, you should have medium to strong swimming abilities. not life safety rope, Rope that consists of a protective shield (mantle) over the load-bearing core strands (kern). New requirements were added to isolate and manage potentially harmful energy sources so that all hazards are identified, systems managed, proper tools and equipment are available, and operations support the tactical objective. 10 0 obj <> endobj Time to Complete Rescue Training ManagerPhone: (979) 458-5639 | (866) 878-8900Email: [emailprotected], SwiftwaterRescue Technician You Tube Video, TEEX PoliciesTEEX Participant HandbookConduct During Live Online Instructor-Led Courses. A technical level ropes course is required and the onus is on the agency/personnel taking the course. We also utilize an SSI created NFPA and FEMA Technician Task Book as validation markers of your training. National Fire Protection Association (NFPA) levels of functional capability: National Fire Protection Association (NFPA), NFPA 1006 Standard for Technical Rescuer Professional Qualifications (JPRs), NFPA 1670 Operations and Training for the Technical Search and Rescue Incident (AHJ). For the purpose of making hotel reservations, the course is conducted in the New Braunfels, Texas area. Written Examinations The written examination is a randomly generated 100-question test covering the written objectives from Chapter 5 and Chapter 6, sections 6.1 through 6.1.6 of the NFPA 1006 standard. Annex material including dive charts, air compression tables, and dive site diagrams was upgraded. After successfulcompletion of this course candidates will receive theTechnical Rescuer Vehicle Fire and Rescue Commission IFSAC Certification. NFPA 1006, Standard for Technical Rescue Personnel Professional Qualifications, National Fire Codes Subscription - New or Renew, NFPA 1670: Standard on Operations and Training for Technical Search and Rescue Incidents, NFPA 1006: Standard for Technical Rescuer Professional Qualifications, "limitations on use of information" in the license agreement. NFPA 1006, 2013 Standard for Technical Rescue Professional Qualifications, Chapter 19. Contact SSI for custom agency quotes. For more information about the different format options available to access essential code and standard content you need, click here. NFPA 1006 (2013 Edition) - Chapter 11 Surface Water Rescue Technician Level I Surface Water Rescue Technician Levels I & II Surface Water Rescue Technician Level II Station J Supervise and Lead a Rescue Team Mandatory Station endstream endobj 1618 0 obj <. Necessary cookies are absolutely essential for the website to function properly. - g-rated = MBS 40kN, technical use safety ropes breaking strength, general use life safety rope breaking strength minimum, - angles 90 degrees or less are force mimimizers Reciprocity is not granted for this certification. Additionally, we have refined the recertification process saving money and hours involved in an effort to better facilitate on-going training for the agency. Contact [emailprotected]via e-mail or telephone at (979) 458-5639. NFPA 1006 Standard for Technical Rescuer Professional Qualifications Student Resources To participate in this course, students need: Open Water Lifesaving: The United States Lifesaving Association Manual, 3rdst Ed (2017), Pearson Learning Solutions. vXD:oE@d3,hv,"nt "30{` z It is mandatory to procure user consent prior to running these cookies on your website. Existing PDFs will remain in-market and will still be accessible in our National Fire Codes Subscription Service (NFCSS). Stopping or standing up in the shallow end of the pool at any point during this exercise will constitute a failure of this evaluation station. June 2014 REVISED 02/10/2017. -must have diameter of 9.5mm but less than 12.5mm single weave of 3 or more fibers Verified questions. No tread for basic level course, however, it is a ProBoard Requirement Ice Rescue & Emergency Response (NFPA 1670 Technician Level) a. Rope constructed by twisting several groups of individual strands together. A lock icon or https:// means youve safely connected to the official website. black - 25ft, 1" tubular - 4000lbs Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. January 1, 2021. You are permitted to copy small portions of the standard for citation purposes (. Web nfpa 1006, 2013 standard for technical rescue professional qualifications, chapters 5, 11 & 12. should be vectored to remove rope stretch, safety system built into a rope system that controls and minimizes a fall, calculates the ability of a belay to stop a load falling 1m on 3m of rope, forces delivered to anchor during fall could be upward of, belay techniques where the belay is also the loaded main line, easy to build, operate, inexpensive, automatic belay, when operating a tandem prussik belay use, 1006 General Requirements For Professional Re. Match. If the minimum number of students required to conduct the class have not registered 24 calendar days prior to class start date, the class will be canceled.
Preoperative Preparation For Thyroid Surgery Ppt, South Georgia Medical Center Trauma Level, Watford Hospital Doctors, What Happened To Florida Insider Fishing Report, William Hill Customer Service Assistant, Articles N