3. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. JJ's House will issue a full refund including tax and shipping for any damaged, defective, or mis-shipped items. 5cm) onto custom-sized floor-length dresses and dresses with trains, Begin at the top of the head and pull tape straight down to the floor. As of April 14, 2022, JJ's House does offer free return policies. Please keep the receipt with tracking information. 1. Shipping status is not updated regularly. Do not waste your money here just look elsewhere. How long is JJ's House's return window? Leather handbags should be cleaned using a specialized leather detergent with a soft cloth to avoid scratching the material. Order Number: Write an Inquiry: *. JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Your Name: *. FOR ALL PRESONALIZED AND PERSONAL CARE ITEMS: To return items, first customers need to contact us within 14 days upon receiving their items. Does JJ's House require a receipt to make a return? If you received promotional gifts with your order, but need to return your order, you may keep these gifts. JJ's House review at a glance Website: jjshouse.com A China based online store founded in 2007 Online store specializing in women dresses, shoes, and accessories for special occasions such as weddings, proms, and more Supports both standard sizes and custom sized product Custom-sized dresses comes at a cost of $20 Paid by PayPal. 4. 2. You may add items to the checkout page to check on the accurate shipping fee. View the, Yes. So sorry to hear that you received a different colour dress. In case of water stains, the bag should be left to dry naturally but away from artificial heat sources. I would definetally go to JJhouse again for any special event dress we would need. Material Procurement: After checking the fabric quality from several suppliers, JJsHouse.com.au selects the most delicate fabric for customers. Share your photos and videos with others to prove the truth of your words. For the case of discoloration, one should purchase a leather spray which matches with the color of the handbag. Prior to pricing or discounts used when the original order was placed will not be honored for a new order. 1. Youre not alone in your fight for justice! Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color. No returns, no refunds, no exchages. You can use JJ's House coupons to unlock discounts at their website. The standard shipping takes 5-8 days. 1. So gorgeous we treated it like a wedding dress the whole time. Super Saving Shipping is the most cost-efficient shipping method. All new orders are subject to current production times and prices. Jjshouse return center phone number frost24time.com 888.282.6060 For the best service and selection, please order your replacement items online or in the U.S., call 1.888.282.6060, or in Canada, call 1.877.794.5304 for assistance. Total Delivery Time = Processing Time+ Shipping Time. If your item arrives damaged or defective, please request a return in My Orders or Contact Us directly for assistance with processing your return. We sincerely hope you could give us a try. Thus, order cancellations may involve a cancellation fee. Personalized items cannot be returned. We also appreciate your honest feedback about your experience. Faux leather is a great alternative to the real genuine leather. Cloth Material There are many types of materials used to make this type of handbags. So many gorgeous dresses to choose from for my son's wedding in May. All of our products are custom made. I read reviews that mentioned their sizing was generous. This gives advice on how to do away with the stain before it is set permanently. The price would vary by country and shipping company. If your country is on the list which we offer return labels, you can choose between "JJsHouse delivery service" and "Self-Sending". JJsHouse.com has collected 236 reviews with an average score of 4.23. When we receive the returned package, the item(s) will be inspected to ensure it is in its original condition and has the issues stated in the return request. Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected. 3. To ensure that your dress will fit you perfectly, our tailors have reserved additional fabric in the seams to allow minor modifications. They take anywhere from 2-10 business days to arrive. 4. Jjshouse made my dress, my bridesmaids' dresses and my mother's dress so wonderfully. I ordered my regular size and all fitted fine. You should not put patent leather bags into plastic or polyester bags since the material may become adhered to the bags.4. For more detailed refund time instructions, please check the "Refund Details" section of this article. Please note that we only accept products in their original condition, andwe cannot process any products that are returned without our prior knowledge. I have ordered a customised dress and they have been amazing with emails regularly and just confirming about measurements, will definitely be ordering from this company again and definitely recommending jj house to all my friends and family, I have had an excellent experience. Please send your item(s) using local post within 7 days from receiving the return form. As an e-commerce company, we just do business online. Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. We will reply you within 24hrs in working days. Please check your email for more information.Please contact us via email if you need further assistance.---------------------------------------------------------------------Dear bernie doran, Thank you for your feedback. Upon the arrival of your package, it is suggested that you check and make sure the item has been made in accordance withyour order specifications. 2. Products are damaged by misuse, mishandling, or poor maintenance. Absolutely love the dress we received and it was a perfect fit. Suede Leather Suede leather is very sensitive to water and dampness and thus water should not be used to clean this type of handbags. The shipping time depends on shipping methods. These types of handbags should not be washed directly in water. Nylon or cloth bags should be cleaned using a damp cloth by dabbing gently at the surface. Upon arrival of your package, it is suggested that you check the dress to make sure it has been made in accordance withyour order specifications. Thank you so much! Update:Dear bernie doran, Sorry to hear that the item did not meet your expectation. To remove this, please clean with the silver polishing cloth to return its original look. Hiroko Masuike/The New York Times. The handbag should instead be stored in an open basket. Professional Care From Material to Delivery. View the, Yes. no returns. Please send the item(s) through your local post office within 3-5 business days upon receiving the return form. Please check your email at your convenience.Please let us know if there is anything else we can do for you. My dress looked exactly like the photos and videos, it was tailor-made to fit me, high quality material, it arrived when stated.i couldn't have been happier. I had to order a size larger than I normally wear, that's OK, all dresses fit different. Verification can help ensure real people write reviews about real companies. Products are exposed to corrosive substances or chemicals. The return shipping fees will be automatically deducted from your refund amount. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different. Click where it reads "Return Request". This is because handbags are highly sensitive to extreme temperatures, which make the bags to fade. Currently we need 8-11 days for Wedding Party & Special Occasion Dresses, Celebrity Dresses, and 11-13 days for Wedding Dresses. If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. Print the Return Label and attach it to the surface of your package ensuring any original delivery labels are covered. Ordered 2 dresses and 2 jumpsuits custom made for my 4 bridesmaids. Alternatively, you can retrieve the tracking number on the order details page via this link. Currently we can only add spaghetti straps and remove trains for some of our dresses. Your satisfaction is of utmost importance to us. Take the tape around your back and bring it across the fullest part of your bust. Please use a safe and reliable delivery service to return the package to ensure the package will reach us. 4. Watch: MI Captain Rohit Sharma Makes Fan Skip A Heartbeat After Forgetting To Return Phone Following Selfie Request After the match ended, a fan gave his mobile phone to Rohit Sharma to click a . test for the coronavirus, another step . For details, please refer to our cancellation policy below. Exposure to harsh chemicals can alter the appearance of your JJs House product. 2). JJs House will issue a full refund including shipping for any damaged, defective, or mis-shipped items as long as we are notified within 14 days of delivery to you. In fact, this doesn't even fully cover those costs. Please enter the verification code on the picture: *. Yes, it really is that easy! Cancel order within 24 hours of payment for a full refund. Try-On Dresses must be postmarked for return by the 7th day of delivery. I ordered custom measurements. If there are quality problems about our dress, could you send us detailed pictures? We are sorry but currently we do not have any physical stores. It paid off! Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. Please send your item(s) using local post within 14 days from receiving the return form. It did not take too long after the order was placed to recieve her dress. It's an amazing dress! This review was chosen algorithmically as the most valued customer feedback. 3. Complainants allege experiencing delayed shipping and difficulty in contacting the business. In the event the business is responsive, complainants allege JJ's House may deny refund requests, but . Your understanding is highly appreciated. For most of adult dresses, we can make it with your measurements and the dress will fit you well. From your last message that was sent before this one, let me say that I am flattered but I am no celebrity. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. Refunds will be rejected for any items arriving back with obvious signs of wear, wash, alterations, or missing tags. Go to the item page. 2. I bought this from jjshouse, i like it very much:). Just an update, JJ's House finally refunded my money last week. All new orders are subject to the current production period. Click "order status" I am a normal individual whom wishes she was a celebrity lol. Company: TOP BRIDAL PTE. 5. We would like to emphasize that measuring yourself at home is trickier than you think. Irregular or excessive returns history involving worn, altered, washed, damaged, or missing items. 3. When we receive the returned package, the item(s) will be inspected to ensure it is in the original condition and has the issues stated in the return request. . Item is the size you ordered but does not fit. ), Thank you for your kind review.Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. For an unpaid order, you can place a new one as you want and put in the correct details. My way of saying THANK YOU. Enter your Order Number and Email Address to see your order details. We reserve the right not to accept the returns without prior approval from our Customer Service. We dont provide the Self-Return Service for Non-returnable Items. Which types of handbags can be used instead of the leather handbags? 5. Yes, you can change the shipping address Before Shipment. DoNotPay Can Handle the JJ's House Item Return Request for You! Suede bags can be cleaned using the ordinary erasers for pen and pencil. Whether you are looking for the perfect wedding dress or an outfit for your prom or special event, we have the biggest selection of dresses at incredibly low prices! Before placing an order, you can check the specific processing time on Each Product page. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. All returnable items must be unwashed, unworn, unaltered, and in original condition with their tags still attached. :)

The competition I was in was called Miss Diaspora Beauty Competition. Please be informed that after placing your order, there is still time to change your mind. How good is their customer service for returns? For customers from countries with return label service: We offer return labels so that you can directly attach the label to the front of your package for the return without paying the return shipping fee to the post location. Absolutely disgusting. We cannot process the return of any faulty item. She tried the dress onm right away and it fit like s glove.Everything about this dress was perfect for her special night. 4. Delivery was quick and tailoring was very accurate. Your satisfaction is of utmost importance to the JJsHouse.com Team. By creating an account, you agree to Terms and Conditions and Privacy Notice of JJ's House. If you have trouble getting into your account, you may have used Guest Checkout. I purchased a dress and evening purse and am very happy with both. It helps to cover the cost of shipping the dresses to you and back to us. Shipping costvaries for different items. The detergent has to be tried out on some inconspicuous place of the bag to prove that the detergent won't damage the handbag. Hope we can serve you again in the future and make you a happier customer.Thank you again for your support! You can follow the steps below to process your return: Find the order that you want to return on the "My Orders" page. View the, Yes. You don't need to worry about the return delivery. You can see the products on our website and place the order. Please include the reason for return and photographs for verification. All PayPal payment can only be refunded via PayPal, all Credit Card paymentwill only be refunded to the original Credit Card. To place your order, simply follow the steps as shown below: You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. 3. If it refuses to cooperate, our app will help you take it to small claims court. Thank you for your review.Your satisfaction is utmost important to us and this is absolutely our work power. Hope we can serve you again in the future and make you a happier customer.Have a nice day~. You'll be taken to a confirmation page that will give you an order number and you will be emailed a confirmation once the payment has processed. The washed bags should be dried in a shady place with good ventilation. As of April 14, 2022, JJ's House does offer order tracking support. As of April 14, 2022, JJ's House does offer international shipping policies. Please DO NOT use expedited courier like UPS, DHL or FedEx; the normal economic Post Office service would be just fine. To save space, they should be kept in an empty luggage. Useful. And in my dress I felt and looked a million dollars. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Shopping tip: JJ's House also offers coupons and promo codes . JJs House only accepts the return of products in their original conditionunworn, unwashed, undamaged, free of lint, and with tags intactwithin 14 days of purchase. Your bank or payment service may levy a small transaction charge. 2. Well email a confirmation once the package is scanned back into our warehouse (usually within a few days of delivery). For customers who choose JJsHouse Delivery Service. For gum, one should put a little ice cubes in a plastic material and use this to rub the gum. 3. Does JJ's House offer a money-back guarantee? 3. Once your order is shipped, it cannot be cancelled.". If your dress size differs from the specifications of your order by more than one inch, you are encouraged to find a local tailor to make adjustments. Standard-size dresses (except final sale dresses). Looking forward to serving you again! Therefore, we encourage you to inspect and try on all items as soon as they are delivered. Dear customer, Thank you for your positive comment and feedback. Or you can input your email address and click "Send", then you'll be emailed the PDF file and detailed instructions for your return. 1. We do charge a return shipping fee, but with our return label, usually the price would be lower than other shipping companies. Submit a Request Home Submit a Request Please complete the form below detailing your requests. Thank you for your review.Your satisfaction is the most important to us and this is absolutely our work power. You may also return the product and get a full refund including postage. In case the stain does not come out, the handbag should be taken to a leather cleaning professional for: 1. The fastest shipping - expedited shipping takes 3-6 days for the shipment. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Mail letters without waiting in long lines, For mis-shipped productsitems that are different from the ones you orderedthe company is responsible for an item exchange and postage, If you received an item in the wrong color, you are eligible for a full refund, Items damaged during delivery are eligible for a full refund if you obtain the Proof of Damage documentation from a delivery carrier, Items with major fitting or sizing issues are also eligible for a full refund, or the company will reimburse you up to 40% of the price if you make tailoring adjustments yourself, Items in a different color to the one you ordered may be eligible for an exchange or a refundcheck with JJs House customer service first, Items that you ordered and received in the correct size but that do not fit, Stand by for a return address and Product Return Form that the Customer Service will send to you, Fill out the Product Return Form and include it with your return package, Send the item to the vendor with your local post office within five days of receiving the Return Form, Provide a few details about your purchased item. This is to safeguard any of your purses from being stolen and eliminate the inconveniences of having to borrow one from a friend. Well fill out all the necessary court forms, generate any legal document you need, get it notarized remotely, and fax it to any recipient of your choice. It was perfect and beautiful like I imagine. If your measurements align with our size chart, I suggest you choose standard size. In this article, you can find important information regarding our return policy, including the following topics (hyperlinked to the appropriate section for ease of access): Return Policy (Full policy, list of returnable and non-returnable items), Damaged, Defective, or Mis-Shipped Items. Your satisfaction is utmost important to us and this is absolutely our work power. View details We researched this on Apr 14, 2022. Once our Customer Service has approved your request, we will provide you with a return address as well as a Product Return Form that must be filled in and included with your return. * As all items (including standard size) are made-to-order, we cannot afford to accept the buy-many-keep-one purchase. BEIJING China said on Tuesday that it would no longer require travelers entering the country to show a negative P.C.R. We understand that it is a very important undertaking toorder a dress for your special occasion, and our cancellation policy was formulated with this in mind. Please see below the payment methods we accept: JJsHouse.com Reviews F Happiness Grade Company Reviews Questions Returns Process 28.57% - Difficult Visit Website F Returns - Difficult 28.57 % Industry Average " Whatever you do, do NOT buy from this company. Moderate content, respond to reviews, and promote offers. Have a nice day.----------------------------------------------------------------------Replied:Dear customer, Thank you for your feedback. To help you out, we offer custom sizing on most of our dresses. By continuing to use our site, you agree to our, Try 2, get 1 free - At-Home Try On Dresses. What if I need to change my shipping address? The settings of your computer screen may alter the color of the pictures shown on the site. Absolutely disgusting. THE SHIPPING IS RIDICULOUS . If your country is not on the list, "Self-Sending" would be the only option. Theyll look into your request and give you a satisfactory solution. I ordered a standard-size dress, not a custom-made one. 1ST ORDER 2. Box the item(s) up, remember to print the Return Form and put it in the return package. I got my dress on 11/10/11. All the return item(s) will go through inspections. - Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund. Our AI-driven app needs only a couple of details about your purchased item, and it will draft an airtight return request letter and send it to JJs House! 3). On this pageyou can check the estimated return shipping time for countries with return labels service. HOW TO RETURN How can one enhance the durability of the handbags?1. JJsHouse - wedding dress unsuitable/no return policy JJsHouse - No response to my returning 2 dresses Please Contact Us. I have been told I am not eligible for a refund as its a custom order despite the fact that there is a quality issue and the jumpsuit is unusable due to their error.Have only been offered a 30% discount which is laughable. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Shipped items can be exchanged for quality issues, such as items arriving in damaged conditions, or item received was not item ordered. Please note that different types of fabrics do take the dye differently, and will not match perfectly. Oxidized silver is easily damaged. If you're a new customer, checkout as guest now. Once your return is in transit back to us, we cannot resend any of the items to you. JJ's House has a rating of 3.88 stars from 2,822 reviews, indicating that most customers are generally satisfied with their purchases. A second dress is too long and will require further work to shorten at extra expense. Please complete the form below detailing your requests. If the gum does not come out after this, the gum should be heated using a hairdryer on low setting and rubbed off by a cloth. Slight color aberrationmay not mean that the dressis defective or mis-shipped. Cancel order 72-120 hours after payment: 50% refund + shipping fee. 1. I recommend JJ House to anyone looking for quality evening gowns at the most affordable prices. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. How Does the eBay Return Policy Help You Deal With Unwanted Items? Submit a return request at Contact Us to Customer Service within 14 days upon receiving your order.Please include an explanation and photographs stating the reason for your return. 1). You can use them to: We have helped over 300,000 people with their problems. Silver pieces are given detail by oxidation, over time, they may appear black. Wear an unpadded bra (your dress will have a built-in bra), Pull tape across the fullest part of the bust, Usually about 1 inch (ca. To initiate a return request, you must go to your order page first. Return item(s) are lost or damaged on the way back to us. Many of our items are made-to-order, so we don't keep these items in stock. The company will process the refund once it receives the returned package. Click hereand fill out your order number and the email used to place the order (where you have received emails related to your order) to pull up your order page. Different substances can stain the leather handbag and result in permanent damage. Your Email: *. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. We will process the refund when we confirm that the product has the problems you mentioned.Once the refund has been processed by us, it usually takes 10-15 business days for the funds to be credited to your account, depending on your bank or payment service. THIS COMPANY IS A SCAM. Feel free to use the picture if you want. Our customer service team may cancel an order believed to have been made with that intention. Your Name: * Please Note: On JJsHouse.com.au , each dress is made from scratch according to customers' specifications. Founded in 2010, JJs House is the global leading online retailer for wedding gowns, special event dresses, wedding party dresses and accessories. Unpaid orders are automatically cancelled after 5 days. Correct measurements are the prerequisites of getting a perfect fitting dress. If your item arrives damaged or defective, please request a return in My Ordersor Contact Usdirectly for assistance with processing your return. 5% OFF The custom-made option ensures fitness, and you can definitely order confidently. Color consistency is of the utmost importance of course. Submit a return request at Contact Us to Customer Service within 14 days upon receiving your order.Please include an explanation and photographs stating the reason for your return. - Orders cancelled beyond 120 hours after payment confirmation will be eligible for a partial refund of full shipping cost only. JJshouse.com get 4,5 stars See Also: Phone Number Preview / Show details Jjshouse Store Locations JJ's House We suggest you order a fabric swatch to view colors in person. 2. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Order overdue by more than 10 days may be canceled for a full refund; or you may keep the product at no cost except shipping cost. I am a 12-14 in US made dresses. A beautiful designer purse is even much more at risk since people think it has money or others. Find the item you wish to return, click "Submit Request", then youll go to the page where you can submit your return request. Because of this, Total Delivery Timeis different from shipping time alone. 11100 W 82nd St Ste A, Lenexa, KS 66214-1502. We have ordered 3 gowns from JJ's; two for pageants and one for Prom. I ordered a dress, a shawl, underwear and a dress cover. I then had to spend another $300 on another dress on short notice. 1.7M views 27K. Yes, you can return any standard size item within 14 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached). Find the order that you want to return on the "My Orders" page. This company responds to reviews on average within . A few things to remember about custom dresses: Hope we can serve you again in the future.---------------------------------------------------Replied:Dear Ani, Thank you for your feedback. The bag may also be conditioned with a leather conditioner if necessary. Add a Photo Note: Please only provide JPG/PNG/GIF/BMP files.Individual photo size cannot exceed 2MB. cannot be updated once the package has been shipped.
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