The FBI and U.S. It's a Scam! If you have received phone call with a muffled recording asking you to press 1 to accept a collect call from a jail, you are probably the victim of a prison inmate phone scam. Some victims have reported calls billed to their phone from Correctional Billing Services (run by the company, Securus). It is the users own responsibility to inquire about the existing laws and regulations of the relevant jurisdiction. Inmate Sales - you should be the ones in jail. Another possibility is that the robocaller hoped to ensnare me in what's called the call-forwarding or *72 Prison Scam. I'm currently in the northernmost part of northern Virginia, about an hour's drive from the city of Manassas, which gained fame during the Civil War for being where the First and Second Battles of Bull Run were fought. Check if Inmatesales.com is legit or scam. BBB Business Profiles may not be reproduced for sales or promotional purposes. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Unsubscribe at any time. I ignored it, assuming that it was a wrong number. Like I said in the beginning I havent had any problems with them previously, and I would hope they would want to resolve this issue so I can continue to be a loyal paying customer. We see multiple successful visits on the same equipment daily for other customers with no issues. Sites believed to be operated by the same owner. WebInmateaid.com Is A Scam. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Thank you for the opportunity to assit her with this matter. https://cpcjail.com/friends-and-family/prepaid-calling-options/#direct-pay, Epson L3110 Resetter Free Download Zip File, Emap Boarding School Online Application Form 1 2023/2024, Join with us in our social media for all latest updates, NBC Premier League 2021/2022 (Fixtures, Table And Results), Wafungaji Bora NBC Premier League 2022/23, Msimamo Wa VPL 2021/2022 | VPL Table 2021/2022, Matokeo Ya Simba Sc Vs Orlando Pirates (Fixtures, Results) 2022, Uganda Premier League Table/Standings 2022/2023, Nembo Mpya Ya Simba Sc | Simba Jezi Mpya 2020, Inmate can use funds to call one specific phone number designated by the account owner, Create, manage, and fund account online or via phone any time, day or night, Call our toll-free number and talk with a live representative, Visit the lobby kiosk at the facility and use cash or credit/debit card, Inmate can make calls to any phone number, You can deposit funds into this account online or via phone any time, day or night. You are the first and only person to let us know you were released! As a matter of policy, BBB does not endorse any product, service or business. Your responses are voluntary but would be useful in the federal investigation and to identify you as a potential victim. Thank you for the opportunity to assist this customer. inmatesales.com. But in the past week, my home number got three such robocalls in four days. Prepaid Calling Cards. And, of course, it's easy to avoid all forms of prison-call scam if you know none of your friends or relatives are currently incarcerated. The website looks professional and allows you to specify the prison or facility, as well as the inmates name. In one version, the caller actually is an inmate from a local prison, trying to make phone calls at your expense. If you make the purchase on a scam site, your account will be charged, but the care package wont arrive. Advertisement. There may be false positives of course, but are low. Every jail and prison is different, although most of them provide a schedule of commissary prices online. Approve wallet access to redeem crypto into wallet. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Ive called the cell provider and the Wi-Fi provider and there are no problems on my end. I have repeatedly sent messages to the site to remove my information however I have never received a response. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. It's very common for deceitful web sites to create pages that are not able to be located by making use of the site search engine or by using Google or Yahoo internet search.I wasn't able to come across any of these hidden pages on this specific on-line store. The issue is how the inmate is calling. Email this Business. That was not made clear at time of my purchase. Then, select the MAKE DEPOSIT button under Trust Fund., Enter the dollar amount that you would like to send to your inmates trust fund in the box next to Deposit Amount. Tap CALCULATE FEE to generate a total deposit amount, then select CONTINUE.. International Association of Better Business Bureaus, BBB Scam Alert: Sending an inmate a care package? The FBI is legally mandated to identify victims of federal crimes that it investigates and provide these victims with information, assistance services, and resources. If the site has a bad WOT trust rating it means someone had a bad experience. Vama NV is licensed and supervised by Bantillehone GV (license no. The jail has moved the inmate and charged his pin but no one will give us the money back. We did notice that this customer's visits tend to drop when they walk around the home so have coached them to stay in place when visiting to see if that helps them. WebInmateAid is a legit. 50 they took twenty dollars off his account last night again how much longer is this going to go on?? WebBernice F. 03/27/2023. We are sincerely sorry for any inconvenience this caused our customer. Use your email/username and password to log in Remember Me Need a new password? Our standard assurance policy procedure detects fraudulent and scam websites and further ensures the regular update of data and reviews from time to time. I am rejecting this response because: I was told that the visits that didnt work will be refunded, and that IT would look into the issue and I would get a call back to set up a visit to see if the issue can be resolved. Inmateaid LLC. For a refund or any other concerns please contact our Customer Service at 877-998-5678. An official website of the United States government. The customer service rep at Inmate Sales could find no calls to our number, and offered to block it from all prisons that they served. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The first simply stated that an inmate at the [my city] jail was calling, it had a gap where the person was obviously supposed to say their name but it was just static. If your website has a bad rating, ask WOT to review your site. The website uses a valid HTTPS (SSL) connection. Each item in the care package needs to be carefully selected to meet prison regulations. The exact same contact information has been re-used on 51 other websites. We run advance complex algorithms & use the latest ASIC link chips at our mining station, our link chips makes it possible for wallet holders to mine the most popular cryptocurrencies from the comfort of devices in seconds! This is the first item that comes up when my name is googled. All-Star Appetite. Personal websites (such as blogs, portfolios, etc) do not need HTTPS connection. But if you actually do have an incarcerated loved one, separating the real collect calls from the scam ones is much harder. Currently the chirping system, e-mail system, and video visit system have been down for 5 days. I just want a resolution so I can be in contact with them again and be able to email like I paid for. Click button to mine It will take 2-3 weeks before it disappears from ******. We are happy to discuss this with her if she will contact our Video Visit Customer Service. Privacy Policy. All of my requests have gone unanswered. I have not been able to even speak to anyone - including the person I signed up for this service to speak with in the first place. The real shock is that it is pulled off by prisoners. A federal court has temporarily halted the operations of a company that the Federal Trade Commission and State of Florida allege has charged hundreds of Im told by the inmate that this happens to most peoples visits and still here we are with nothing being done. BBB is here to help. Prisons have strict rules about inmates can receive. Colorado Universal Service Fund Intrastate Telephone Calls, Once you have added your inmate, select the + icon next to their name to expand the page. Postal Inspection Service (USPIS) are seeking victims who may have been defrauded by magazine subscription services from 2000 to the present. I scheduled a video visit with my son so he could watch his son open presents. The phones in jails are almost always broken. We have investigated this customer's issue and it was caused by a system outage in our email platform over the weekend. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We have investigated this customers issue and have tried to contact her several times but there is no answer and the mailbox is full. We have investigated this customer issue and found that they were successfully using the system until Mar 12 when their messages were listed as "ignored" in the system meaning they were not viewed. Is a inmate financial services company. Judge turns aside pleas for cheaper phone calls for prisoners, Movie production "opportunity" didn't turn out that way, Average grandmother scam victim loses $4,000, Job scam alert: real company name, fake company job offer, Malware scam targets Tinder and other dating-site users, Some of Aprils most active scams have included taxes and Mothers Day, Wait til you see the Amazon price secrets someone just let out of the bag, Traveling this summer could be more expensive, but vacation experts say there are some ways around that, Bed Bath & Beyond coupons will be valid at The Container Store and Big Lots for the coming weeks, American Outdoor Products recalls Backpackers Pantry Blueberry Peach Crisp, Subaru recalls 4,400 model year 2023 Ascents with 20-inch wheels. Funds placed in this account will be considered the property of the inmate. The inmate will be able to connect with multiple loved ones, if there are funds in the account. Avoid domains that end with .TOP, .CLUB, .ONLINE, .CO, .CC, Avoid investment websites that use free emails (e.g. This variable alone wouldn't imply Inmate-packages.com is low risk; rather only that such malware reports haven't been discovered as of yet. Over the last few weeks I have added chirp funds and there have been multiple times the inmate is not receiving my messages nor am I receiving theirs but it is still taking the funds. A prepaid phone account set up by family or friends to receive inmate calls, An inmate phone account you can deposit funds into, Record secure voicemails for your inmate 24/7, Visit with your inmate via video at home or at a facility, Schedule a video visit or facility visit with your inmate, Easily pay for facility-required background check fees, Stay in touch with inmates by sending electronic messages, Share special moments with inmates by sending a photo or video, An inmates commissary account used for a variety of items, An inmate account used to pay for tablet-related content and services, Payment options for electronic monitoring, parole, restitution, community supervision and other fees, Help inmates learn with courses, modules, videos and other educational materials, Unlimited listening enjoyment with a music library of rock, pop, rap, country and more, Fun and entertainment for inmates to play popular games and puzzles, Keep inmates informed with access to popular and current real-time news stories, A robust library of ebooks with thousands of titles to educate and entertain, Easy access for listening to streaming local news, talk radio and music, Audio service for inmates to listen to TV channels broadcasted in facilities. Im not getting to see my son or nothing but trouble when you use this inmate sales. (NMLS #967396). We are sincerely sorry for this customers experience. The Ethics Committee of the Tanzania Football Federation (TFF), Copyright 2023 uniforumtz.com All Right Resereved, Copyright 2023 uniforumtz.com All Right Reserved. Take a Home Warranty Quiz. Withdrawalisinstant! Deluxe Care Package. Unacceptable! I ended the call instead. Please resolve this. Review yourinmatetrust deposit details,thenclick the SUBMIT button to complete your payment. I tried emailing the company several times about my purchase and they havent responded at all!. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Approve wallet access to redeem crypto into wallet. Inmate-packages.com makes use of an HTTPS connection.This suggests if people transmit private info to this webpage there is less of a chance the data could be intercepted by a third party as all information is encrypted. Inmates in the county receive payments through Touchpay, a JPay competitor that often partners with foodservice giant Aramark. Customer Service Information Email Address: [emailprotected] This option checks if a web shop operator may be located in China. All transactions conducted at ConnectNetwork.com to make deposits to collect call accounts, PIN debit deposits and Debit Link deposits are provided by GTL Enhanced Services LLC, which is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies. A lock () or https:// means you've safely connected to the .gov website. Different phone number same problems different account same problems. To pay, you can use a US-based credit or debit card that is already stored in your profile or you can enter a new card. I moved here in the summer of 2012, and barely three days later somebody robocalled my new home number to say an inmate wished to call collect from some local jail. This website incorrectly lists me as a current or recent inmate. You find a website that offers to send care packages to inmates online. All That And a Bag Of Chips. If you return this call, you'll be connected to a high-priced chat line, adult entertainment line, or other pricey service located outside the country. Holiday Joy. Note: The indications provided by goRevieww are calculated via a complex algorithm. But it's unlikely any actual inmates were behind my robocalls from last weekend; real inmates would know the proper name of ther own prison. Is this really an incarcerated friend or relative of yours, or is it a scammer trying to trick you into running up false charges on your phone bill? To continue, please enter your date of birth to confirm you are over the age of 18. If at all possible, my advice is to send a cashier check to the facility itself. This is crucial for a web site to use; however, does not convey on its own that the web-site is legitimate. For any other questions or to request a refund of unused funds please call our Customer Service at ************. Web6803 Lake Worth Rd. Your local Better Business Bureau can assist you with finding businesses and charities you can trust. It has now been 3 hours and 18 minutes and I am still in line - customer number 11 with an estimated 22 minute wait. Thank you for the opportunity to get this customers issues taken care of. They did not communicate again until Mar 22 when the messages were successfully received and continue to communicate. BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles generally cover a three-year reporting period. If the rank is 0 it means the website has no traffic according to Alexa data. Enjoy reading our tips and recommendations. I contacted customer service and all they told me was it was my phone provider and that they were working on it. Congratulations. In most of these facilities, inmates can expect to purchase: $40.99. 17 complaints closed in the last 12 months. A blocked website may be We have contacted this customer and have explained and resolved the issue. Making the internet a much safer place for everyone. How to protect yourself: Never accept collect calls unless you are absolutely sure you know the person calling. Our company is family owned and operated, and we base our entire business model on providing exceptional service to BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Check the safety report below. Check the safety report below. We have investigated this customers complaint and found that this account is part of an ongoing fraud/chargeback investigation. Cookie Notice Instead, youre asked to make a payment via a third-party app, such as PayPal, Zelle, or CashApp. Depositing Money for an Inmate Commissary. I have been unable to make contact with customer service to inquire about all of the unauthorized charges and defintiely haven't been able to talk to the inmate I have registered an account for in the first place. Upon investigation and checking her account, it appears that she was able to reach us and request her refunds which have been processed. Washington state bans assault rifle sales Washington state banned the sale of assault rifles, joining 10 others in enacting restrictions on them. WebYou have to we warned that it is a call from an inmate and accept the call. WebInmatesales.com It's easy to stay connected Let's get started now. Our site is an advertising supported site. Note that complaint text that is displayed might not represent all complaints filed with BBB. Unsubscribe easily. PO Box ***** This nationwide telemarketing fraud scheme is being carried out by companies engaging in phony and fraudulent magazine subscription solicitation scams. STE 200. We gave her some insight and advice on how to improve reception on her phone and hopefully this will help her future visits. See the BBB Tip: Smart Shopping Online for more ways to avoid scams when making online purchases. $49.99. There's also a utility-company variant of this scam, where the scammers will threaten to shut off your electricity or other vital utilities within the hour for alleged unpaid bills. I want my money back. Sometimes the scammers claim to be IRS agents, about to arrest you for unpaid back taxes. I got another one a day later from a service called Global Tel Link, a bit of research unearthed that there are a few scams connected with this, but the message didn't sound like the messages described online as part the scam. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I was told by my aunt to use her card to purchase chirps which I did. I am beyond ANGRY WITH COMPANIES LIKE THIS CONTINUING TO DO BUSINESS! For example, website.com should have configured its own email like info@website.com. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Ive had a total of 50 visits scheduled none of them have worked for longer than a few seconds. A .gov website belongs to an official government organization in the United States. They accurately reflect the trust you can give to the website. Inmate Sales is obviously a necessary evil - and whoever owns and operates this abhorrant service knows that. We are sincerely sorry for any inconvenience this customer may hav experienced. We have reviewed this situation and while we deeply sympathize with this customer's situation, we are not responsible for the and cannot control the behavior of the inmates. Once purchased, you are responsible for giving the calling card number to the inmate for them to make calls. Geneva county jail only has one phone so he missed his visit because there was two scheduled at the same time. Customer Reviews are not used in the calculation of BBB Rating. Once you accept the call, the caller convinces you to hang up your phone, dial in *72 and another phone number. I actually do know a guy named Mark. My scammer used the wrong name to identify the local jail, but such a mistake would be very easy for him to fix and maybe the scammers in your area won't be as careless as the scammers in mine. The chirps I put on and any other money put on by family members continues to be taken off this account, it was only suppose to be 47. Download the InmateSales and InmateSales View app. 4. Even if it isn't a scam, should I be concerned? Remember and follow that one rule, and you'll never be snared by the one-ring scam. The investigation has identified dozens of companies involved in fraudulent magazine sales located within the United States and internationally. What would've happened had I pressed any of the buttons the robocaller urged? That would mean that it's likely there aren't any obscured pages; which in turn adds credibility to this e-commerce website.If you had the ability to uncover a tucked away page on Inmate-packages, please remember to comment the web address in the comments section found below.At the same time, please warn other customers about Inmate-packages (if pertinent), by submitting your experiences below. 8658/JAZ2015-013). $34.79 $49.99. Be sure to check with We have performed extensive testing and moniitoring of our systems and can find no issues on our end. After all, real prisoners can only talk to family members by making collect calls (which are usually extremely expensive for inmates' families, though extremely lucrative for whichever private phone company is lucky enough to snag a prison-calls contract). The bank part where the person was supposed to say their name may have legitimately not worked. 1-877-998-5678 Your report can help educate other consumers by raising awareness of scammers tactics. * 72 is the code used to forward your incoming calls to another number, if you have call forwarding service or if it's available on a per-use basis in your local exchange. Log In Welcome back! If she has not received her refunds or has further questions we request she contact our Customer Service number so that we can further assist her. Kevin Shelman, an inmate at Jackie Brannon Correctional Center in McAlester, unlawfully walked away around 2:30 p.m. on Sunday. To purchase Video Visitation minutes, click New Purchase and choose Video Visitation. All Rights Reserved. Sign up to receive our free weekly newsletter. I tried to block the number, but it is listed as Unknown. 91 likes. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. After all, real prisoners can only talk to family members by making collect calls (which are usually extremely expensive for inmates' families, though extremely Its very irritating to not know/understand why you cant be in contact with your loved ones especially in times they need it the most. BBB Business Profiles may not be reproduced for sales or promotional purposes. Our company is family owned and operated, and we base our entire business model on providing exceptional service to Check when Inmatesales.com domain was created: The domain name was created 11 years ago. Photo kentoh - FotoliaHere's a quick quiz to test your scam-protection savvy: Imagine you're at home when your phone rings, and upon answering you hear a recorded voice saying that this call is from your local jail, and [mumbled incoherent syllable, or possibly a name you think you recognize] wants to call you collect. WebDD Vending. Inmate-packages appears to have not been listed by the scanners below to conduct or contain malware practises. Older Adult Financial Exploitation Brochure, Department of Justice: Elder Justice Initiative, Consumer Financial Protection Bureau: Protecting Older Adults from Fraud and Financial Exploitation, U.S. Use your email/username and password to log in Remember Me Need a new Due to privacy issues, we are unable to give any further details but invite this customer to contact our customer service at ************ to discuss how she can get it resolved. Please whitelist to support our site. If you have an incarcerated family member or friend, sending a package is a way to show you care. The website has not configured its domain email address. Did you almost get conned or were you ripped off because you unearthed this advice too late?Your outlooks matter, please submit in the comments section at the end of this investigation so that other end users abstain from making the same mistakes.On the contrary, if you truly know Inmate-packages.com is authentic, click the Red 'This Site is Not a Scam' hyperlink at the very top of this research page. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. This business is in an industry that may require professional licensing, bonding or registration. I feel like they should of at least offered to accommodate me with either credited my video account or my phone account so that I could at least communicate with my inmate but instead I'm left with high anxiety and no solution. Miss You A Latte. Then purchased 30 emails on 12-27-22 at a cost of $21+ and that function evidently requires an uploaded photo which it is not clear how to do. BBB Business Profiles are subject to change at any time. Learn more about the value of BBB Accreditation. Many homeowners are, survey shows. After calling to try and resolve issues once again being on the phone 30-45 minutes every time for the 6th time in 3 months I was told there would be a ticket put in and they would look into the issue. We have investigated this customer's issue and determined that it was caused by a system outage in our email platform. Many of these calls are collect and it will tell you that you will be responsible for the call. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Abhorrant and Total SCAM! My loved one and myself havent been able to send emails back and fourth at all!! This issue has been corrected and the system is up. It would be nice to be able to use the service you provide with peace of mind instead of wondering if the visits are going to go through, if the chirps were received or if the phone is going to ring through. Today my estimated hold time is currently 48 minutes and I am caller number 31 - so my fingers are crossed an actual human being can refund the money this company has literally taken off my card for services that are not even operational. Once that money is in the trust account, it's safe to deposit. WebIt's a Scam! don't be a victim or let others be let's stop the Frawd Watch out for scam sites. But within the past week have been very DISAPPOINTED on how they operate. If you genuinely do owe back taxes, need to serve jury duty, or pay old utility bills, those notices will be addressed to you personally and arrive in the old-fashioned U.S. Mail and they'll give you far more than an hour or so to resolve the problem. Ive also tried to use a desktop computer same problems. We added this additional information only so that you know about this. Terms of Use governing use of ConnectNetwork services state that all services are intended to be used by persons over the age of 18. "All of our representatives are currently busy please stay on the line and your call will be answered by the next available representative." Today 23 December 2020 Fc Platinum of, Matokeo Simba Vs Orlando Pirates, Mechi Ya Simba Sc Vs Orlando Pirates, Uganda Premier League Table/Standings 2022/2023. That domain name was first founded on Oct 29th, 2021.The proprietor of this particular domain url is declared to be Private.DNS Records illustrate that Inmate-packages.com is being managed using: NS19.DOMAINCONTROL.COM as well as NS20.DOMAINCONTROL.COM.
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