When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. That means, if you purchased a ticket to an event and the total was $75, you will get $75 back if you cannot make the event due to a covered circumstance. Add on Allianz Event Ticket Insurance with your next ticket purchase at Ticketmaster and protect yourself and your investment. "acceptedAnswer": { So, if something outside of your control comes up and you cant make it to the event, you want your investment to be protected. Sign In. By clicking a link you are consenting to this. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. who has the best covid cover for travel insurance? {{quote.travel_dates ? 1-866-884-3556. I highly recommend Allianz for events such as this. How do I file a claim for Event Ticket Protector Insurance? Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. About Event Ticket Insurance How it Works With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. * . Ticketplan's terms can be found on the Ticketplan website. We recommend you opt-in for ticket insurance by selecting the Yes, protect my ticket purchase button during checkout. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. Terms, conditions, and exclusions apply. Call: +65 6327 2210 Mon - Fri, 9:00 - 17:30 Singapore Time E-mail: sg.ticketprotectorsales@allianz.com For claims enquiries, please: Call: +65 6327 2215 E-mail: sg.ticketprotectorclaims@allianz.com To file a claim, please visit: https://www.allianz-assistance.com.sg/claims.html WHO IS YOUR INSURER? Ticket holders could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they expect, Which? Read our. If you didnt purchase event ticket insurance, you have options for figuring out what to do with the tickets you wont be able to use. Good luck all :) Oh and I reached out to Ticketmaster multiple times and tried calling them about my refund and only got automated emails. It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). Full refund. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. If you purchased Allianz ticket insurance for an event thats been rescheduled, and you plan to attend on the rescheduled date, you can update your plan to protect the new date. {{travelBanText}} {{travelBanDateFormatted}}. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. There will be two main ways to shop for tickets: Pearl Jam Ten Club Members-Only* Presale powered by Ticketmaster Ticketmaster Request is a simple way to request tickets to popular shows, so you dont have to compete in a first-come, first-served sale. },{ Money & Insurance Insurance Travel Insurance Company Allianz Global Assistance Allianz Global Assistance Reviews 28,311 Great 3.9 VERIFIED COMPANY www.allianztravelinsurance.com Visit this website Write a review 3.9 28,311 total 5-star 75% 4-star 5% 3-star 3% 2-star 2% 1-star 15% Filter Sort: Most relevant KR Kristin 1 review US A day ago "@type": "FAQPage", Plans include insurance benefits and assistance services. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. The insurance company, Allianz Assistance, are completely separate to Ticketmaster, so it's them you'll need to contact with any queries about your policy. "@type": "Question", 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. By Clicking ACCEPT or continuing to browse the site, you are agreeing to our use of cookies. We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. The XCover claims process is quick, so keep a close eye on your emails to ensure there's no delay. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Can I get my money back for cancelled or postponed events? At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance. Plans include insurance benefits and assistance services. 101-C series or 101-P series, depending on your state of residence and plan chosen. Please see the Certificate of Insurance/Policy for a complete list of covered reasons, terms, conditions and exclusions that apply. Check a Claim. Terms, conditions, and exclusions apply. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. The average price for an NFL ticket is about $84; but thats just for one seat, imagine that you bought tickets for your entire family of five.1 As for musicians, Beyonc, Billy Joel, Celine Dion, the Eagles, Paul McCartney and Sting are among the A-listers it costs more than $100 to see live in concert. And with that money back in your pocket, youll be able to book seats the next time your favorite act, team or superstar returns to your backyard or wherever the tour or schedule schedules them. Can I get a refund? If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. When compared to these reselling options, event ticket insurance is not only more efficient and reliable, but it may be the only option you have to receive the full value you spent on your seats on short notice. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? } If you purchase Allianz Event Ticket Insurance when buying your tickets on Ticketmaster, and you are unable to make it due to a qualifying circumstance, youll get reimbursed for your tickets. . In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. comes in. If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan's cost. Some factors that weigh into this include whether youre selling tickets above their face value and if youre selling the tickets on the premises of the event.4. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. *Rental Car Damage and Theft Coverage, when purchased as part of an annual plan, is not available to KS, TX, and NY residents. Terms of Use. Terms of Use. Thats why event ticket insurance exists to protect the investments fans make in seeing their favorite teams, acts and shows live. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. To update your insurance plan, please visit the online management tool. All seats are side by side unless otherwise noted. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. We bought our tickets for a May 2014 Alaska cruise and the corresponding travel insurance from Allianz Global Assistance. quote.start_date : "Date"}}, View all of our travel insurance products. Here are a few things to keep in mind as you decide whether or not ticket insurance is right for you: Whether you believe youre a walking case study of Murphys Law or simply a practical person who likes to protect your investments, event ticket insurance can seem like a pretty good idea. That means, if you purchased a ticket to an event and the total was $75, you will get $75 back if you cannot make the event due to a covered circumstance. How do I cancel Event Ticket Protector Insurance? If your trip involves multiple destinations, please enter the destination where youll be spending the most time. }] Your session has expired. {{annualTravelBanText}} {{travelBanDateFormatted}}. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Ticket Insurance. Life can sometimes throw a wrench in plans that youre really looking forward to, and when it does, Allianz Event Ticket Insurance has you covered. Apparently this company banks on people forgetting they bought ticket insurance and despite it only being a refund of about $40, it's still worth it to get back since they ultimately didn't provide a service with that $$. You can take your How to Get Tickets for Her Shows in Las Vegas Adele has announced new shows for her Weekends with Adele residency at The Colosseum at Caesars Palace in Las V By continuing past this page, you agree to our Terms of Use. How do I file a claim for Event Ticket Protector Insurance? *A travel supplier's cessation of operations due to its financial circumstances may not be available as a covered reason under all plans. At the end of last year I bought five tickets to see Abba Voyage in London on 5 January from Ticketmaster. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. With Allianz Event Ticket Insurance, the total price you paid for your tickets will be covered if you cant attend the event for reasons including: Some terms and conditions do apply. Be aware that reselling, commonly referred to as scalping, may be prohibited by some state, local and even venue laws. "@type": "Answer", How do I file a claim and get a refund if I have ticket insurance? Covered reasons include (for example): Sudden covered medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident while enroute to the event Jury or military duty Secure Get reimbursed 100% of your ticket cost if you can't go to your event due to a covered illness, injury, traffic accident, mechanical breakdown, and more. Step 2 - Your retailer will contact us to discuss the claim on your behalf. Tickets will arrive in time for your event. And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. However, it is not clear if this would cover government advice. Twelve weeks later, I still had not received my refund, and I had no way to contact the company since they basically closed . We are redirecting you to our sign-in page. He asked his boss for a letter saying that and was told that he (boss) was traveling for the next few days and to send him a rough draft of what needed to be stated and he would add his letterhead and sign it. You could always resell the tickets. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. Plans include insurance benefits and assistance services. Plans only available to U.S. residents and may not be available in all jurisdictions. Plan(s) only available to U.S. residents and may not be available in all jurisdictions. When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. You can contact Missed Event Insurance by emailing missedeventinsurance@allianz-assistance.co.uk calling 0345 641 9726, or writing to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. Buying event tickets is an investment. Allianz refused to provide me with any type of refund, despite having reports directly from my doctor explaining this condition was not pre-existing. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. The insurance component provides reimbursement for 100 percent of the ticket price including taxes and shipping charges. I finally filed a claim with my bank and got the refund today vs having to wait a month for the refund! By continuing past this page you agree to our How do I file a claim for Event Ticket Protector Insurance? Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. "@type": "Question", Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. But with Event Ticket Protector, they won't need to worry. And just when your frustration over getting sick, having a flight delayed or even getting in a car accident is about to boil over, you realize: youre not getting your money back. For Event Ticket Protector, covered reasons include serious unforeseen illness (for you or a covered family member), traffic accidents, issues with your home or business, airline delays and even termination of employment.3. For ticket insurance refunds, please contact the insurance provider. Any NonInsurance Assistance services purchased are provided through AGA Service Company. These might include confirmation emails, app screenshots, credit card statements, or similar. } These details will feature in the confirmation email that you received from the missed event insurance provider. If you're not completely satisfied, you have up to 15 days (or longer, depending on your state of residence) to request a refund, as long as you haven't departed for your trip or filed a claim. By continuing past this page you agree to our Yes - If customer is prevented from attending because of a government mandate, this is covered. If your event has been rescheduled and you are planning to attend on the rescheduled date, you can update your plan to protect the new date within 770 days of your original purchase. If you need help, Allianz Global Assistance representatives will be available 24/7. You probably wont be happy that you need to use your event ticket insurance. If for any reason, you wish to cancel your plan during the review period, youll be refunded your premium as long as you havent filed a claim and your event has not begun. Plans only available to U.S. residents and may not be available in all jurisdictions. Please note you'll pay an additional plan charge and will be billed separately by Allianz Global Assistance. can reveal. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. Event ticket insurance protects you should you be unable to attend the event you have tickets for because of a covered circumstance. View a complete list of scenarios that would be covered under Allianz Event Ticket Insurance here. By continuing past this page you agree to our Allianz Global Assistance's event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. Ticketmaster 2023. You want to see Bruce Springsteen sing Born in the USA but youre stuck in Toronto during severe snowstorms. In other words, event ticket insurance protects the investment you make when you purchase event tickets." Event Ticket Protector provides reimbursement for non-refundable ticket costs if you are unable to attend the scheduled event purchased through a primary ticket outlet due to a Covered Reason. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at, How Ticketing Works For Pearl Jams 2023 U.S. Tour. You should fill in the form and send it to us as soon as possible with all the information and . All tickets 100% authentic and valid for entry! % If I have Allianz ticket insurance and miss an event, can I get a refund? XCover. }. Youre not only investing your time and money so you can have a good time seeing your favorite artist or entertainer, sports team or theater production, but you might have to make other arrangements so you can be there live. When it comes to using these ticket marketplaces, the earlier you can advertise your seats online, the better. When I called, they hung up on me. 101-C series or 101-P series, depending on your state of residence and plan chosen. * When should I purchase Allianz Global Assistance Event Ticket Protector Insurance? You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance here. If you paid by credit card it may be possible in certain circumstances to. Event Ticket Protector does not cover cancellation due to a personal change in plans. With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. Get a Quote. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Bests 13 Financial Strength Ratings. All rights reserved. You can purchase Allianz Event Ticket Insurance with your ticket purchase on Ticketmaster. stream Online services such as StubHub, TicketNetwork and VividSeats.com serve as popular marketplaces for ticket sellers and buyers, but they do come with some cautionary notes. You can contact them by: Email at missedeventinsurance@allianz-assistance.ie Phone at +353 1 637 3617 or +44 20 8666 9562 Post at 511 Q House, Furze Road, Sandyford Industrial Estate, Dublin 18. Chat to a live agent or send us a message, Don't buy: why paying extra for some ticket insurance is wasting your money, Are you looking for comprehensive cover for Covid cancellations? a doctor's note for the illness causing your symptoms. "text": "Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. File a Claim. Due to travel restrictions, plans are only available with travel dates on or after, Due to travel restrictions, plans are only available with effective start dates on or after, Ukraine; Belarus; Moldova, Republic of; (North) Korea, Democratic People's Rep; Russian Federation. Just a tip for those of you feeling sketched out by these companies like I was, Scan this QR code to download the app now. At the checkout it offered "missed event insurance" through Allianz Assistance. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. Stuff happens. ", If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. Please correct the validation errors above before proceeding. . It doesn't apply to housemates who aren't family members or due to attend the event. If you purchase Allianz Event Ticket Insurance when buying your tickets on Ticketmaster, and you are unable to make it due to a qualifying circumstance, you'll get reimbursed for your tickets. Get Help. Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. Keep in mind, Allianz Insurance didn't send out an email about the refund at all or next steps and I was just lucky that I remembered buying Insurance because come to find out, I have to file a claim to get refunded and am waiting on an email with next steps for this process as we speak. I decided not to attend the event and I have event ticket insurance. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. All documentation and information required for your claim can be found on your claim filing confirmation. "@type": "Answer", "acceptedAnswer": { If I have XCover ticket insurance and miss an event, can I get a refund? Please see below for more information regarding the impact of COVID-19 on Event Ticket Insurance for rescheduled or canceled events. How do I cancel Event Ticket Protector Insurance? Coverage includes the ticket price, taxes, convenience fees and shipping charges along with other eligible event-related items that have been added to your order, such as parking. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA The Weeknd. Please proceed to AllianzTravelInsurance.com and remove all bookmarks or references to this site. So, if something outside of your control comes up and you cant make it to the event, you want your investment to be protected. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. Seats together. Please make sure to get refunded from your concert ticket insurance, guys! But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. Terms of Use. I was very satisfied with my purchase from Allianz. AXS Premium. Insurance benefits are underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. I would not recommend anyone purchase this insurance. Tickets for Andrea Bocelli at Allianz Parque for 2023/2024 Events. I decided not to attend the event and I have event ticket insurance. Non-Insurance benefits / products are provided and serviced by AGA Service Company. It's sad knowing this company will profit from some XO forgetting to collect their refunds and because of the shadiness of them not even reaching out to us, I wanted to post this here so you all would take the steps to get your refunds! Terms of Use. This brings us to one final note: if your tickets arent transferrable online or able to be picked up at a Will Call window and need to be snail mailed to the seller youll need sufficient time to get them there. Watching the game on TV and or listening to the artist on your earbuds just isnt the same. Sometimes, we never know what life is going to throw our way. If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at eventticketprotection.com/tm. Event Ticket Insurance also includes access to the Allianz Global Assistance 24-hour assistance hotline. Help with allianz insurance for concert tickets. Sometimes, we never know what life is going to throw our way. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. But youll be happy you purchased it when youre refunded the ticket price for a show, game or concert that you simply couldnt attend for a covered reason. See your plan details for additional information. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. Log in. Allianz Global Assistances event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance."
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