how to get a refund on minecraft marketplace

But please feel free to contact our customer service team for return inquiries. If you purchased from the Xbox Marketplace, Microsoft Store, Nintendo eShop, or PlayStation Marketplace, you must go to that platform's support team to request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. As with other games available for multiple platforms, refund policies depend on the company youre using. Really, thats all there is to it. Adventure Maps. It said ''A newer version of the game has saved this level. If you have an Xbox Live account associated with your game and you were logged in at the time of purchase, your coins and content will be associated with your Xbox Live account. This morning I opened up the game, started browsing Marketplace And dropped my phone. If youve bought Minecraft but find that you dont have the time to play it or it simply doesnt meet your expectations, you may want to consider requesting a refund. Prevent unauthorized purchases from Microsoft Store using a PC Request a refund for digital games | Xbox Support Minecraft is the best-selling video game of all time, with 200 million copies sold across various platforms and over 125 million active monthly users. This will appear as credit in your PayPal account which you can use to make a purchase, or request to withdraw from PayPal to your bank account. This is a self-service option, so if your request doesn't violate the refund terms, it should be approved instantly. Microsoft and Xbox gift cards - Microsoft Support Return Policy | Official Minecraft Shop to manage free trials, but it can also assist you with paying off your, Filing a lawsuit against people and companies in small claims court, Dropping different subscriptions or memberships, Handling bills that are challenging to pay, Protecting yourself from stalking and harassment, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, Credit Card Dispute Letter Template That'll Get Your Money Back, How to Do a Skrill Chargeback and Get Your Money Back Easily, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? How can I cancel this purchase? Will my Minecoins or Tokens from Minecraft Carry Over? These items will have additional information included on their product pages - these items include the following: Most items purchased in-store or online from November 15th through December 31st, are returnable until January 31st. Minecraft will accept refund requests only under certain circumstances: If you match the criteria, follow these instructions to request a refund: If youve purchased the wrong item in the Minecraft Marketplace or want a refund for Minecraft Coins, the process depends on what device you were using when you made the purchase. If you submit your refund request to Mojang directly, it can take up to two business days for them to answer. Please note per our return policy, all return refunds are for the product only and do not include shipping charges. Otherwise, check out, Contact Amazon if you bought a gift code fromAmazonthat you wish to refund. are using their amazing creative brains to concoct incredible new ways to play on mobile, Xbox, Windows PCs, Nintendo Switch, and PlayStation 4. Or learn more aboutAmazon refunds. Launch Minecraft Legends and make sure you are signedinand you are the only user playing Minecraft Legends at this time. See the troubleshooting section of Redeem a gift card or code to your Microsoft account. If necessary, describe your situation in more detail. To check the refund policies for each company, follow the links below: Some platforms may not offer refunds, while others provide partial refunds within a specific time limit. If you tried to purchase more coins but you dont see them in your wallet, follow the steps in the previous section titled. Some tasks DoNotPay can help you with are: We have helped over 300,000 people with their problems. Any items that have been opened, unsealed, or had tags removed. All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. Sign in to your Microsoft Account. How to Get a Refund for Minecraft - Alphr Content in Minecraft Legends is designed to work exclusively with Minecraft Legends, just like content in Minecraft is designed to work exclusively with Minecraft. Marketplace seller participation varies. Our support team is not able to refund your game purchase unless it was purchased from our site. If youve ever made the wrong purchase of Minecraft, let us know what you did about it in the comments section below. and our Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Minecraft: Java & Bedrock Edition for PC FAQ, Request a refund for digital games | Xbox Support. If youve purchased Minecraft but youre dont have time to play or simply dont like it, your next logical step might be to request a refund. This ensures the game has time tocompletelyload. What is the Marketplace refund policy? - Epic Games After reaching out to the publisher at their listed support email address . So, its always recommended to check the specific policies before making a purchase. I didnt receive the Minecoins that I purchased. To check for current service alerts, see: Xbox status. You can also include photos that support your claims. For example, on credit or debit cards the refund usually takes less than 7 days to show up on your card or account statement. This article includes all sorts of information about the Minecraft Marketplace and interacting with it through Minecraft Legends. MASH-UP PACKS. The internet can be a wild place - but with Realms, only people you invite can join your world, making it the safest way to play with friends! If you see a completed purchase, restart your device as it may need to be updated. Explain why youre requesting a refund in detail. Can I convert my Minecoins back to real currency? If you find that you have redeemed a prepaid card orpurchasedon the wrong account, you must contact Xbox support. Press "Payments & Billing.". Fire Tablet users can also follow a link to get a refund for their Minecraft Pocket Edition. Click the icon for the content you want and download the piece of content onto your device. Some of the most popular editions are Java Edition, Minecraft for mobile devices, Windows 10 and Xbox Edition. Minecraft Marketplace is a way to find and purchase curated, community-made content from within Minecraft Legends. All returns processed back to our returns center may be assessed a $5.00 convenience fee for processing. Here's where you can learn more: To cancel any Microsoft subscription, see How to cancel your Microsoft subscription (includes Xbox Live or Microsoft 365). Cases in Which You Won't Be Able to Request a Refund: If your reason for a refund fits the companys terms, you can send your refund request. When you cant findanitem after purchasing froma digital store, start by making sure you are logged in to the correct account where you want these items to appear. 1.19.80 Update Available on Bedrock | Minecraft If you have another device running Minecraft, sign in on that device to see if your purchase appears there. I purchased the wrong content by mistake. In the case of bugs or technical issues, please provide a detailed description of the issues by including . We recommend attaching photos that support your claims. Tackle inventive challenges alongside or against your friends, frenemies and fellow players. Yes, you need an Xbox Live account to make purchases in Minecraft Marketplace. Please send the package via a registered or insured shipping method as Nintendo will not be responsible for lost or misdirected packages. If the purchase was made via PayPal then the refund will return to the PayPal account used to purchase. To cover for all payment methods, we advise to wait at least 14 days for the refund to settle. There are a few requirements you have to meet as well: To get a refund on an Xbox edition here are the steps you need to take: If you want to request a refund for Minecraft Windows 10 edition, you need to go through the Microsoft website. If your item is returned back to us, a $5.00 convenience fee is also applied against the refund balance. You cant play the game even after troubleshooting. That way, you can use Minecoins and content you buy . Explore thrilling themed worlds, parceled up with matching skins, textures and more! What do I do? Start your survival story in custom-built locations designed to inspire or test your wits. We are unable to make a refund without an order number or transaction ID, verifying that you own the account. Which devices is Minecraft Marketplace available on? If you're interested in becoming a partner, and to learn more about the criteria required, visit the Minecraft Partner Program page for more info. Answer. Minecraft Marketplace | Minecraft If you want to request a refund for Minecraft Windows 10, youll need to do it through your Microsoft account. For other issues, try these steps to troubleshoot. You can discover and purchase new avatar skins, textures, and mini-games made by creators in the Minecraft community directly in-game. On some platforms asking for a refund is not an option like on Apple, Amazon's Kindle, and Nintendo. Although it doesnt go by that name anymore, the game is still available for Androids, iOS, Windows phones, and Fire Tablets. Answer. #3 Jun 4, 2018. Here is how to do it: Find and click on the Chargeback Instantly feature, Provide the app with the details about your bank, Write the name of the merchantthe company you bought the game from.
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